1. Introduction

Welcome to VyapaarD2C (“we”, “our”, or “us”). We value your trust and are committed to protecting your personal information and your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your details when you visit our website (vyapaard2c.in) or book our consulting services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly to us when filling out our intake consultation forms or booking sessions:

• Personal Identifiers: Name, WhatsApp phone number, and optional email address.
• Business Details: Nature of your manufacturing, trading, or wholesale business, product catalogs, SKU information, and current sales challenges shared during intake.
• Payment Information: Transaction IDs, billing details, and payment statuses processed securely via our authorized payment partner (Cashfree Payments). We do not store your complete card, UPI PIN, or banking credentials on our servers.

3. How We Use Your Information

We use the information collected solely for operational and service delivery purposes, including to:

• Schedule and conduct private 1-on-1 video consultations via Google Meet / Zoom.
• Verify contact details and communicate scheduling confirmations or operational notices via WhatsApp/SMS/Email.
• Evaluate your product feasibility and design tailored D2C execution roadmaps.
• Process one-time consultation payments (₹499) and manage recurring service subscriptions (₹4,999/mo).
• Comply with regulatory obligations under Indian law and payment gateway requirements.

4. Information Sharing & Third-Party Services

We respect your proprietary business data and do not sell, rent, or trade your personal or commercial information to third parties. Data is shared strictly with authorized infrastructure providers necessary to fulfill our service:

• Payment Processors: Cashfree Payments for encrypted, secure payment collection and automated refund processing.
• Communication Channels: WhatsApp Business API and transactional email gateways to deliver booking receipts and call reminders.
• Legal Authorities: If required to do so by applicable Indian laws or valid legal processes.

5. Data Security

We maintain standard administrative and technical safeguards to protect your personal details against unauthorized access, alteration, disclosure, or loss. While we take commercially reasonable steps to secure your data, no internet transmission or electronic storage method is 100% immune to potential risks.

6. Data Retention

We retain your contact details and business intake notes only for as long as necessary to provide consulting services, maintain tax/accounting records, resolve disputes, or enforce our agreements.

7. Your Rights & Choices

You have the right to review, update, or request the deletion of your personal data stored in our system. If you wish to opt out of promotional communications or delete your account records, you may contact us anytime at the details provided below.

8. Contact Us

If you have questions, feedback, or concerns regarding this Privacy Policy or your personal information, please reach out to us: